Founder and Executive Chairman
Richard ("Rich") Balot founded ABC Phones of North Carolina, Inc. (dba: Victra) in October of 1996 as a freshman in college. Under his guidance the company has grown from single store location to over 1,000 store locations across 46 states, and annual sales exceeding $1.5 billion. Victra has become Verizon’s largest exclusive premium retailer and Rich is considered a thought leader within the industry and among his peers. Rich is an active member in Young Presidents Organization (YPO) and on the local council board of the Boy Scouts. He also volunteers with numerous local charities, participating with his family. Rich holds a Bachelor of Science in Business Administration from East Carolina University.
Rich is married and has four children. He enjoys spending time with his family; watching his children play sports and gymnastics.
Chief Executive Officer
George Sherman, Chief Executive Officer at Victra. Sherman joins Victra from Advance Auto Parts, a national retailer and commercial provider of automotive aftermarket parts and services, where he served as president, as well as interim CEO. At Advance, he was responsible for the organizations over 4000 stores, merchandising and marketing teams, IT organization, supply chain, and commercial sales team. He joined Advance from Best Buy, a multinational retailer of technology and entertainment products and services. As a senior vice-president and President of Best Buy Services, Sherman oversaw the Best Buy Services Business Group, which included consumer services, small- and medium-business capabilities, channel partnerships and integrations, as well as Best Buy for Business.
Prior to joining Best Buy, Sherman spent 15 years with Target Corporation, where he held a variety of retail and corporate positions, including general manager, supply chain, district manager, and regional vice president in Dallas and Chicago. Sherman also was senior vice president of stores and executive vice president of operations for Target Corporation’s mid-tier retailer, Mervyn’s. In addition to his extensive Target experience, Sherman was senior vice president of operations and home services division president at Home Depot.
Sherman received his bachelor’s degree from St. Michaels College and his master’s degree from Central Michigan University. He served as an officer in the Air Force for nearly 7 years, leaving with the rank of Captain. An active community volunteer throughout his career, Sherman served on the board of directors for Literacy Instruction for Texas and as chairman of the Chicago Cares Celebration of Service, and on the board of KaBoom!, a non-profit organization focused on building safe playgrounds for children.
He currently sits on the board of directors of Building Homes for Heroes, which builds mortgage free homes catered to the unique needs of disabled veterans. In his spare time, he golfs, skis and runs, as well as travels with his wife Laura and two children, Ashley and Evan.
Chief Talent Officer
Eric Harkins is Chief Talent Officer of Victra and currently serving in the role of Interim Chief Sales Officer. He began his career at Target Corp., and lived in Minnesota, Iowa, Colorado, and California his first six years after graduation. As a Store Operations leader, he helped open the fourth SuperTarget ever built in Mason City, Iowa. Making the leap from Store Management to Human Resources, he spent several years with the Mervyn’s division of Target Corp. and ultimately became Director of Stores Human Resources. He’s been Chief Human Resources Officer at Jack Link’s Beef Jerky and The Nerdery. Most recently Eric was President of Navigate Forward, a consulting firm based in Minneapolis.
Eric and his wife, Jennifer, have two children, Laurynn and Jack. Not too long ago, Eric and his family joined a karate studio, initially as a fun family activity. A few years later, all four of them became black-belts on the same day. His son is now a third degree black-belt.
Chief Sales Officer
Scott Tollett is the Chief Sales Officer of Victra, responsible for enhancing the company’s best-in-class customer experience and growing bottom line performance. He brings a results-driven, “front-lines” mentality with an ability to create a business climate that is fun, exciting, and conducive to achieving new benchmarks.
Most recently, Scott served as the Senior Vice President for Ritter Communications, an independent communications provider, where he delivered record-breaking sales achievements and improved customer satisfaction – 3 years in a row. In similar experience, Tollett has developed countless industry leaders and has earned top J.D. Powers “Customer Experience” awards as a leader himself with 2 different national wireless retailers.
Growing up in Arkansas, he started his business career as a sales representative in boutique retail stores before pursuing a degree from the University of Arkansas-Fayetteville. Sales leadership is both profession and hobby, as Scott is an entrepreneur, speaker and author on the subject.
He spends his free time outdoors and in the company of his wife Kim and three children.
Chief Administrative Officer
Bill Carter is Chief Administrative Officer of Victra, responsible for the Strategy, Real Estate, Legal, IT, and Loss Prevention functions. Bill joins from Advance Auto Parts where he held various roles including Senior Vice President – Independent Business, Senior Vice President – Business Development and Integration, and Senior Vice President – Operations Support. In these roles, he led several functions including strategy, acquisitions and integrations, real estate, store labor, and commercial sales. Prior to his time at Advance, Bill spent twelve years at Bain & Company, Inc, where he served as a partner. Bill began his professional career as a surface warfare officer in the U.S. Navy, serving on USS LABOON (DDG 58). Bill is a graduate of Duke University and has an MBA from the University of Virginia (Darden Graduate School of Business).
Bill and his wife, Erica, have three daughters, Lauren, Lindsey and Courtney, and live in Raleigh.
B. Clyde Preslar
Chief Financial Officer
Clyde Preslar is Chief Financial Officer of Victra. He has 16 years of public company CFO experience and before joining Victra, Inc. was Executive Vice President and Chief Financial Officer of Dollar Express Stores LLC, a privately-owned discount retailer formerly part of Dollar Tree/Family Dollar. Prior to joining Dollar Express, Clyde served as Senior Vice President and Chief Financial Officer for The Pantry, Inc., an $8 billion Fortune 500 convenience store operator. He has also held Chief Financial Officer roles at RailAmerica, Inc., Cott Corp., and Lance, Inc. Earlier in his career, Clyde served as Director of Financial Services for Worldwide Power Tools at Black & Decker and as Director of Investor Relations at RJR Nabisco. He holds a Bachelor's Degree in Business Administration and Economics from Elon College and a Master's degree in Business Administration from Wake Forest University.
Clyde and his wife, Carol, have three grown children.