Information We Collect and How It Is Used
VICTRA collects and uses information about you, our guest, when you interact with us, when you purchase our product and service offerings, when you visit our website, and when you engage in our social media posts. This information is used to contact you about our products and services, including direct offers or promotions. Additionally, we monitor website and social media statistics. Information may also be aggregated or de-identified for business and marketing uses by us or by third parties.
We may obtain consumer information from third parties who provide such data. We use this data and combine it with the information we have aggregated and/or de-identified to help us analyze VICTRA guest information, predict VICTRA guest preferences, and target guests with direct marketing offers.
Information Provided To or Used By Third-Party Advertisers
You may see third-party advertisements on our websites, services, emails, or devices. In some instances, advertisers seek to provide advertising that may be more relevant to your interests. They do this, for example, by placing cookies on your browser and using them to collect information about your visit on our website. Cookies are addressed below. They may combine this information with similar information obtained from other websites.
We also may provide third-party advertisers with the ability to target their ads using certain information about VICTRA guests. This information does not identify you individually. You have choices and may limit the use of your information as described below.
Limiting Sharing and Use of Your Information
Cookies are small files that are created by a web browser and downloaded to your computer when visiting a website. These are capable of storing information pertaining to your previous activity on the website and user preferences that allows the information to be retrieved the next time you visit the same site. You can limit our sharing of certain types of information, known as Customer Proprietary Network Information, for certain marketing uses. You can monitor or limit information that is shared by setting alerts, clearing the cache manually, or disabling cookies entirely. You have choices about how VICTRA shares and uses information as it relates to:
- Guest Information
- Marketing e-mail, postal mail and door-to-door calls
- Information used for online advertising
- Wireless location services
- Relevant advertising
- Business and marketing insight
Information Security, Accessing and Updating Your Information
VICTRA has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of guest information VICTRA maintains. You may correct inaccuracies in your information by calling a guest service representative and updating your information.
If VICTRA elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will inform you regarding such use or disclosure by appropriate means, which may or may not include use of an opt-out mechanism.
California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA), enacted in 2018, creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses.
“California residents please click here for Victra’s Privacy Notice for California Residents”
Raleigh Corporate Office
8510 Colonnade Center Drive, Suite 300
Raleigh, North Carolina 27615
Phone: 1 (800) 279-3550