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Victra independently operates this site and is a Verizon Authorized Retailer.

Verizon Home Internet Support

We're here to help and guide you along the way.

5G Home Internet Setup

Watch the setup video.

Watch the video and get started on your home internet journey by clicking the button down below.

Download the My Verizon app.

Get the app for step-by-step setup instructions, easy access to our support team, and more.

Plug in your Verizon Internet Gateway.

After plugging it in, the Gateway should take about 5 minutes to connect to our 5G Ultra Wideband network. Once you’re on our network, you’ll use My Verizon app to connect your devices and personalize your settings.

LTE Home Internet Setup

Download the My Verizon app.

Watch the video and get started on your home internet journey by clicking the button down below.

Plug in your Verizon Internet Gateway.

Get the app for step-by-step setup instructions, easy access to our support team, and more.

Still facing challenges with setting up your Verizon Home Internet Device?

  • Contact Victra for setup assistance.
    855-205-9473
    10am to 5pm M-F EST